Job description
This a Full Remote job, the offer is available from: South Africa
Job Title: People and Culture Assistant
Reporting to: People and Culture Business Partner
Department: People and Culture
Working Hours: 8 AM TO 5 PM
WHAT YOU WILL BRING TO THE COMPANY
The People and Culture Assistant will be passionate about delivering a high-level service to the business through their outstanding administrative and communication skills. The individual thrives in a fast-paced environment, superb at problem-solving, efficient in scheduling, and precise in managing the recruitment process. The People and Culture Assistant will support a respective People and Culture Business Partner (BP), striving to learn and develop in their career whilst having a positive impact on the overall performance of the People and Culture team!
WHAT YOU WILL BE RESPONSIBLE FOR
Recruitment:
• Manage recruitment campaigns with People Managers, ensuring approval to recruit forms are signed and job descriptions are assembled and filed for all roles.
• Writing and placing adverts and liaising with online and agency recruiters
• Tracking candidates, interviews, rejections, and joiners, ensuring a good candidate experience (Minimum candidate experience score of 8+)
• Managing agency relationships, negotiating fees, and forging preferred supplier relationships
• Management of employment reference process
• Ensuring recruitment process remains legally compliant, ensuring fairness and GDPR compliance
Employee Lifecycle:
Onboarding:
• Work closely with Line managers to ensure an effective onboarding experience for all new starters. This includes effective communication to IT for workspace setup and accountability to ensure induction plans are created by managers using relevant onboarding platform
• Full management of employee onboarding platforms (SoftStart). Ensuring all new starters are added to the system in a timely manner
• Carrying out People and Culture inductions for necessary client groups
• Ensuring all employment documentation is signed ahead of the employee start date, including offer letter, Contracts of Employment, etc.
• Ensuring all due diligence documents are obtained ahead of start date (e.g., right to work checks)
Leavers:
• Oversee leaver admin process, including processing leavers on People systems, supporting respective BP in exit interviews as required
• Ensuring necessary departments are made aware of leavers and overseeing the exit checklist
Systems:
• Management of PeopleHR system for respective client groups, ensuring documentation is up to date and signed where required
• Support People and Culture BP to ensure an effective annual leave rollover process
• Support People and Culture BP to track employee absence levels, raising concerns to BP as required, and supporting as needed in return-to-work meetings/formal attendance hearings
• Ensure systems are updated with accurate employee personal data, including bank details, probation end dates, etc.
• Work with BP to track and chase management on outstanding documentation (e.g., outstanding 1-2-1 forms)
• System reporting as and when required
Training:
• Management of logging completed training on PeopleHR
• Support BP in coordinating and booking required training
Employee Relations:
• Supporting respective BP with note-taking on any discipline issues, informally or formally, with guidance
Strategy (Support the full P&C team:
• Support as required in consistent review and creation of company policies that meet the needs of the business, ensuring policies remain legally compliant in light of legislation changes and best practice guidelines
• Supporting in the achievement of team KPIs and quarterly objectives
This list is not exhaustive; your monthly 1-to-1 meetings with your Manager will clearly define your objectives and KPIs.